Hala achieves 40% growth in 2022

Hala, the taxi hailing service, has grown by two fifths in 2022, with over nine million trips booked.

The company credits the rise to the introduction of 1,300 new vehicles, taking the amount of Hala taxis operating in Dubai to 4,700.

Khaled Nuseibeh, CEO of Hala, said they are immensely proud of the outstanding results achieved through their partnership with RTA’s Dubai Taxi Corporation (DTC), which underscores their dedication to leveraging transportation services in Dubai.

"Delivering reliable services to customers and users of DTC vehicles demonstrates our unwavering commitment to delivering top- quality services to the highest standards.”

Hala, a joint venture between RTA and Careem, contributes to a streamlined taxi booking process integrated between DTC's control centre and the Public Transport Agency's booking and despatch centre.

It facilitates the process of hailing a taxi, and enables clients to know the estimated trip duration, track the route of the trip, take advantage of various payment methods via cash or credit card, earn Careem points, and share trip details.

Run through Careem app, Hala service enables customers to book Hala taxis and Hala Vans as well as Hala Junior's vehicles which are fitted with child seats to ensure a comfortable and safe journey.

.@DTCUAE: Hala Taxi service offered through the Careem app has seen a remarkable 40% rise in 2022, with over 9 million trips.The growth has been driven by the introduction of 1,300 new vehicles that raised the total number of Hala Taxis in #Dubai to 4,700.https://t.co/y9lvZ2a2kT pic.twitter.com/Tq92t8yKSi

— Dubai Media Office (@DXBMediaOffice) April 13, 2023